General Conditions

The www.nissea.com website is an online shop with pouches and accessories. An idea, comment, suggestion, graphical display, label, trademark, design or advertisement provided in www.nissea.com page, printed or stored by you, may only be used for personal non commercial use and remains its intellectual property.


Personal Data Protection

To make purchases from our online store you should be an adult. For any transaction process from the online store www.nissea.com you need to provide us with personal data, which serve the smooth execution of your transaction. These are: name, address, telephone number and e-mail address. The personal data you put at our disposal, are destroyed immediately after the execution and delivery of your order, unless you register in our online shop. In this case any information you hand over, reaches us fully encrypted and is stored securely. In no case www.nissea.com discloses or publishes your personal data and information that you have provided.


Delivery & Costs

The products can be delivered to any place inside the Greek Territory and to the address you have declared. The product delivery is made by courier company daily except Saturday, Sunday and public holidays. The delivery time is from two to seven working days for the entire Greek Territory. The shipment of an order is free of charge within Greece. The www.nissea.com is not responsible for delays in the delivery of products that are not due to its own fault such as strikes, bad weather etc. If www.nissea.com is aware of the delay it will inform the customer by the e-mail they have declared.


Payment Methods

The www.nissea.com offers the following payment methods:
a) Credit or debit card
b) Bank deposit
c) Cash on delivery


Security

EUROBANK has taken over the settlement procedure, ensuring your safety by using SSL protocol (Secure Sockets Layer) for online commercial transactions. Therefore your personal info is encrypted and used only for the transaction you wish to complete.


Order Cancellation & Return Policy

You can cancel your order at any stage, ask for replacement or return the product without informing us of the reason. This should be done within ten (10) days of receipt. In case of replacement or return the customer bears the cost, besides the cost of the new shipment, unless the return reason is our liability. In case you want a money refund, this will appear within ten (10) days from the day we receive the products in your bank account ,that you have provided us. The cancellation or return notice of the order should be sent to sales@nissea.com together with the ordering code, the personal information you have provided and a contact number. We accept the return of products that are in the same condition as received, without the packages being opened or damaged, including the notice of payment. (Receipt or purchase invoice).

Special conditions - Refunds restriction:
a) It is necessary to send e-mail to sales@nissea.com with the ordering code, the personal information you have provided and a contact number. You do not have to inform us why you want to replace or return the products.
b) The products must be in their original packaging as received without being opened or damaged.
c) You are responsible for the return of products by courier or by Greek Post at your cost unless the return reason is our liability. The www.nissea.com is not responsible for any loss of the parcel during replacement-return and you can not receive a refund from us.
d) The purchase has been made inside the Greek Territory.
e) All products must be returned to our head office located in Char. Trikoupi 127, Nea Erythraia, Athens, Greece, Zip Code 14671.
f) If www.nissea.com notices that someone makes abusive and repeated exercise of this option, reserves the right to deny future orders from them.


Modification of Terms

The online www.nissea.com site reserves the right to update and modify the terms and conditions. All the above terms and conditions will be governed by Greek law and the Greek Court will have jurisdiction to settle any pisputes which may arise out of them.


Privacy Policy

The security of your personal information is our main priority. You can read more about our Privacy Policy here.